Oscar Oswaldo López Medina

Oscar is an effective customer service specialist with over a decade of experience serving various industries to optimize customer satisfaction.

In past roles, Oscar has worked in professional environments, supporting his team through technical and educational assistance to clients. He also has experience selling products, conducting negotiations, oversight of billing, and resolving issues on behalf of customers.

In his position with Sapon Immigration, Oscar handles all incoming client calls, manages client expectations, answers questions, and takes payments. He also manages attorney calendars and appointments. Thanks to his proficiency in Spanish and English, Oscar assists the firm by providing translation services during client-attorney meetings and translating legal documents.

Oscar enjoys solving problems and finds satisfaction in achieving diligence with customers and coworkers. He is also an animal and nature lover. Outside of work, he likes to travel and spend time with his family.